FPT IS Tuyển Dụng Customer Relationship Intern Sửa

ABOUT US:

As a cornerstone of FPT Corporation, a leader in integrated solutions and IT services in Vietnam for nearly three decades, FPT IS proudly stands as a trusted partner, committed to co-creating future value through technology alongside top enterprises and organizations, both domestically and globally.

Recognized for its technical expertise by customers and partners worldwide, FPT IS has been instrumental in designing and implementing comprehensive IT products, projects, services, and solutions across key sectors, enriching the lives of millions. With over 3,400 employees and an extensive network of offices and branches spanning all 63 provinces and cities, FPT IS has recently been honored by Vietnam Report as one of the Top 10 Most Reputable Technology Companies in 2023, and also awarded the “Best Companies To Work For In Asia 2023” accolade by HR Asia.

JOB DESCRIPTION:

1. Develop and manage a comprehensive guest-welcome schedule, overseeing all aspects of the customer’s visit

• Take a hands-on approach to organizing agendas, including airport pick-up, hotel bookings, travel arrangements (local tours or trips within Vietnam), dining arrangements, parties, and other related activities;
• Prepare necessary documentation and mandatory paperwork to align with internal processes and compliance requirements;
• Assist with internal administrative tasks related to overseas branches, fostering effective communication and collaboration.

2. Report customer feedback to managers, highlighting areas for improvement and potential opportunities to enhance the customer experience

3. Undertake ad-hoc tasks as assigned by the line manager

JOB REQUIREMENTS:

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field;
• Proven experience in customer service, customer care, or a similar role in B2B is a competitive advantage;
• Fluency in English (IELTS > 6.5 or equivalent);
• Proficient in using MS Office;
• Excellent communication skill and problem-solving skills.

BENEFITS:

• Opportunities to work in a professional, modern and dynamic environment
• Opportunities to obtain overseas and on-job training or external training for Professional Certificat
• Opportunities for personal development and career advancement through courses and training workshops provided by FPT
• Good corporate culture with in/out of office activities that help to develop the candidate’s ability and creativity

LOCATION:

Keangnam Landmark72 Tower, E6 Pham Hung Street, Me Tri Ward, Nam Tu Liem District, Hanoi, Vietnam

CONTACT: PhuongPTT15@fpt.com

APPLY: here

Shortlink: https://ivolunteer.vn/z/27069

Trong quá trình tổng hợp và chia sẻ thông tin, các tình nguyện viên/ cộng tác viên/ thành viên rất khó tránh khỏi thiếu sót. Rất mong được độc giả cảm thông và góp ý tích cực để giúp iVolunteer Vietnam ngày một hoàn thiện & phát triển.

iVolunteer Vietnam mạng xã hội chia sẻ, tổng hợp các thông tin cơ hội tình nguyện, học bổng, khoá học online hữu ích dành cho sinh viên & giới trẻ Việt Nam. Với các thông tin được cộng đồng chia sẻ, chúng mình thường KHÔNG có liên hệ trực tiếp với ban tổ chức hay đầu mối liên lạc của chương trình! Bạn vui lòng xem thêm thông tin tên đơn vị tổ chức chương trình (tìm qua facebook hoặc google) & nội dung chi tiết đính kèm, email/SĐT liên hệ (nếu có) ở link bài đăng trên fanpage và website https://ivolunteer.vn để tìm hiểu rõ hơn.